Cancellations & Returns Policy

CANCELLATION POLICY

Amazonas India reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

RETURN POLICY

  • We offer a very simple and easy 7 days return policy to you. You can conveniently return any item for a credit coupon, within 7 days from the date of delivery
  • Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned
  • All items purchased on this website can be returned for a credit coupon within 7 days from the date of delivery. The entire amount of the returned product (excluding shipping costs) will be credited to the coupon code
  • This coupon can be used for a future purchase within 1 month on the website
  • To return an item, please send an email to amazonas@soragroup.in with Subject being "Website Order Return".  Any returns made without the email may not be accepted. 
  • Incase of return we do not offer reverse pickup of the items. The User may send the shipment himself/herself at expenses borne by him. Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. We Will not be held liable for the same.
  • Once your return is received by us, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place and returned within 7 days
  • Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

  • A notification with the status of return will be sent you within 72 working hours from the date of receiving the item

  • Please note: For the items listed under Summer Sale we have a no return or exchange policy as the items are on on final discounts.

    We sincerely request you to kindly double check your size requirements to avoid any incorrect purchases.

Address Incase Of Returns/ Exchanges:

Sora Corporation
1st Floor, Gresham Assurance House,
Shahid Bhagat Singh Road
Fort, Mumbai - 400001, Maharashtra
Contact Number: 022 22662572

 

 

 

 

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